Intelligent Community is an efficient property management service platform. It closely connects property and home owners by using Alipay and DingTalk, an applet. A property management company can efficiently manage an apartment complex and timely respond to requirements of home owners through the platform. Meanwhile, the home owners can better enjoy services of the property management company.
Besides, the business capability of Alibaba expands the scope of the property management service, provides more better services, upgrades services of the property management company and enhances satisfaction of the home owners. The long-term operation can bring the property management company some brand appreciation benefits.
Home owners: Create a safe, comfortable and convenient living environment, enhance the living, learning and working efficiencies of the community residents.
Real Estate and property: Enhance home owners’ experience and improve home owners’ satisfaction. Adopt the industrial leading technology application, increase the selling points of the real estate and enhance the competitive force. Adopt a brand-new commercial mode and increase the return on investment of property.
Peripheral social commercial chain: social merchant access and accurate channel promotion; enhance the corporate image and co-build a harmonious society.
Deployment-free. This product provides services for property management companies in a SaaS platform form. Property management companies do not need to buy or maintain any servers, which saves their expenses related to information technology.
High security. All data of clients are stored in Alicloud. Compared with traditional servers, it has the not-apt-to-lose (distributed storage), not-apt-to-steal (strong anti-DDos ability) and quick-recovery-after-loss (multilevel backup) characteristics.
Low threshold. This product provides free training for property management companies and ensures that property management companies can quickly use the system. Besides, compared with other APPs, this product has the download-free, run-and-play and exit-after-use characteristics, which effectively avoids loss of clients due to unwillingness to download the app and better conforms to the application scenario of the property services.
High individualization degree. To meet the individualization demand of property management companies, this product has provided multiple self-defined modules such as Logo, Name, Advertising Space and UI. When users use the product, they do not see any hint of a third party’s app, which can further improve brand influence.
Comprehensively provide high-quality basic service support for intelligent communities in the four aspects: property management fee payment, incident and repair reports, community announcements and archive management.
Comprehensively improve the community service effectiveness of property management companies in the six aspects: intelligent billing, payment receiving through all channels, passage of visitors, yellow pages for convenience of the home owners/voting of home owners, “four major services”/quality management, and device management.
Provide intelligent device construction for many functions of apartment building complexes such as security monitoring, unattended/sidewalk boom gates, unattended/Alipay non-inductive parking, face recognition door control, parking locks, charging piles for battery-operated motor cycles, charging piles for electric vehicles and intelligent elevator control.
Comprehensively provide construction of the intelligent system including intelligent fire and patrol inspection, intelligent central air-conditioning, intelligent security guards and intelligent buildings.
The daily patrol inspection work, incident and repair reports and responses to the reports, work contents and quality of employees of property management companies can be comprehensively visualized. The shortcomings of property management and the unnoticed work scopes of employees can be found by using the visualized data. The performance of employees can be used to stimulate employees to improve their service quality.
The labor expenses and consumable expenses arising from property repair and maintenance can be apportioned among some specific items (public items or a specific account). On one hand, the repair and maintenance costs of devices can be accurately controlled and they can be used as effective evidences to prove whether some devices should be scrapped ahead of schedule. On the other hand, the expense calculation becomes more accurate, property management companies can formulate reasonable strategies to control major expenses and save the management cost of property management companies. Besides, after the relation is established, the repair cost of each device will be calculated independently. If a device is frequently repaired, some relevant countermeasures can be taken to enhance the management efficiency.
This product provides an intelligent billing module. The module can automatically calculate the property management fee that should be paid by each household according to a preset formula. It automatically include the payment of each home owner in a corresponding payment period to facilitate the financial work. Meanwhile, it provides payment reminders through multiple channels such as Alipay, WeChat and text messages to further improve the payment rate of the property management fee.
The information about each household of an apartment building complex managed by a property management company can be included in the big data. The commercial value of a property management company can be effectively expanded through accurate advertising and a good business model. Closely combining the excellent offline exposure positions and the online traffic, with close online and offline interaction, the product brings a good business model and new income growth points to property management companies.
At present, 32 provinces, over 130 cities and over 3,000 apartment building complexes have used Yunzhu Intelligent Community and achieved good results in China. Long-term cooperation relations with over 5,000 property management companies have been established nationwide. Hengji Property of Yunnan said： “The work efficiency has increased by 15%, the payment rate of the property management fee has gone up by 10%, and the interaction with home owners has increased by 40%”. Changzhou Jintan Xinsheng Property Management Co., Ltd., Hunan Branch of Shanghai Fuxin Property Management and Development Co., Ltd., Shanghai Xinxinqiao Property Operation and Management Co., Ltd. and other high-quality property management companies are also clients of Yunzhu Intelligent Community.